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"Friendly, knowledgeable, listened, fair deal"

Browns Manassas Kia
Last updated 4 years ago

Friendly, knowledgeable, listened, fair deal. Matt understood what we were looking for and showed us options without pushing things we did not want, The car we wanted was on the lot and Matt took care of appraisal on our trade, prep for the new car, and delivery in a professional and expeditious manner. The finance lady almost cost the deal, however. we were paying cash for the car and knew that we did not want extended warranties of any kind. She strung out the finance part for over an hour - with no financing involved - trying to sell what we DID not want and had made it perfectly clear from the onset that we DID NOT want. I finally told her that if she didn't let it go, I was going out to see Matt, knowing that he would fix the situation. Other than the finance lady, this was the best car buying experience we have ever enjoyed
njshowalter

 

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